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How to write an edit request we can ship in an hour
One change per request, a link to the page and the exact new words. Three habits that cut our median turnaround to 19 hours.
Written by
Oskar Lind
Role
Lead developer
Published
Read time
4 min
Most edits wait on questions, not work. The fastest requests answer the questions before we ask them.
Link to the page. ’The prices page’ could be one of four. A link is never ambiguous.
Paste the exact new text. ’Update the hours’ needs a reply; ’Sunday 2pm to 12am from 1 November’ does not.
One change per request. Bundled requests wait for the slowest item. Separate ones ship as soon as each is done.
OL
Oskar Lind
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How to write an edit request we can ship in an hour
One change per request, a link to the page and the exact new words. Three habits that cut our median turnaround to 19 hours.